Everything was cooked to perfection. The young guy taking my order had great customer service. I normally don't write review's but I felt like this place deserves a good one. I wish the other Chinese Restaurants in the area were like this one, clean, punctual, great food. I will say that's the brand with most Eastern Restaurants. The other one's outside the brand are not good.
Love this place!! Good food and fast service!
I wished they delivered to borderline Suitland/Camp Springs. I ordered at the Residences At Silver Hill once but the driver said it was too far. Ever since then I have wanted more. I was in the area yesterday and ordered the fried chicken and the shrimp and broccoli.
Ordered a simple beef dish and got some nasty shrimp dish (I hate shrimp). No, i'm not driving all the way back to get the right order. I would of been better off ordering something I never heard of from the Vietnamese spot.
I ordered food from this restaurant @10pm. They close @ 11. I asked for a hamburger( he asked if a wanted a half or a whole hamburger; confusingly I said a whole) I also ordered another jumbo cheeseburger and fries with mambo sauce. When it arrived Not only did I not have a hamburger ( instead hamburgers stuffed in a 6 in sub) but the fries also didn't have mambo sauce. At this point it's 10:50pm and I'm calling the restaurant continuously. When no one answered I began to call the deliy until he answered. When I told him he just delivered me food and the order was wrong he hung up. Then he continued to ignore the call. Then he answered and screamed that they were closed. Until I left a voicemail asking for a refund was I then called back. They told me in the morning bring back their food and I could have my $25 refund. Worst customer service ever.
Poor Customer Service. They claimed they called my phone but I received no incoming calls. it's been two hours and I didn't receive my food. I call the store and they stated they called three times but haven't received nothing. I asked for a discount and he tells me its not their fault. The driver returns and then calls my phone. I finally got a call. Do not order from this place. Will not order from them again. POOR CUSTOMER SERVICE.
Eastern Carry Out is a US Meal Delivery based in Morningside, Virginia. Eastern Carry Out is located at 4807 Allentown Rd, Morningside, MD 20746, USA.
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